Shipping Policy to the U.S., Canada and Mexico
We do everything possible to ship your orders out fast! Most orders are processed and shipped within 24 hours pending credit card verification. Please allow 2 - 5 working days for ground orders.
Shipping Policy to the Continental U.S.
For orders over $75.00 your order will ship FREE!
For Orders less than $75.00, shipping costs will be added to your cart at the time of checkout. Simply place your items in the shopping cart, enter the state the products will be shipped, your zip code and if the order is being shipped to a business or a residence. Your shipping costs will be calculated before you checkout.
Shipping to Alaska, Hawaii and International Shipping
UberSoccerUSA has many satisfied customers around the world!
UberSoccerUSA will ship anywhere in the world that is allowed by the US Government. We suggest that you email us the items you are considering and an exact shipping address. We will search for the best terms on your behalf. Once we identify your options we'll email you with the rates. If you would like to conclude the purchase, and you like in Canada or Mexico, we will send you a link where you can pay for the order. All orders from other countries are paid by wire transfer prior to shipping.
For international shipments, UberSoccer does not charge, nor do we assume responsibility for taxes, duty or brokerage fees. All additional fees charged by UPS, FedEx or other carriers for international shipment, customs, brokerages, international taxes, etc. are to be paid by the customer.
The vast majority of our international shipping is from our door to the major port near where we are to deliver. Shipping by ocean freight is significantly less expensive than shipping by air. Air freight obviously arrives much faster than ocean freight. Virtually all of our customers request we ship to the local port as arranging local shipping is always less expensive than for us to arrange local shipping within your country.
International shipping is complicated. You will need a local freight forwarder to help you import your purchase into your country and arrange for local shipping. Our experience is that it is always less expensive for you to make these arrangements rather than have us make these arrangements for you.
If you have questions about international shipping, please contact us in advance. We want you to be comfortable with your purchase.
Unless expressly stated that a quote is door to door, your shipping quote is door to port and you are responsible for all taxes, duties and brokerage fees.
If you want a quote that includes shipping door to door, we do have an options to help you secure transportation for your purchase. We use FedEx International to ship our products internationally door to door. When we quote an international door to door rate, it still excludes customs, brokerages, international taxes, etc. If you have any questions, please make certain to request clarification prior to shipping.
Uber Soccer Return Policy
Our goal is that you are thrilled with your order! If for some reason you choose to return part or all of your please contact us at 888-215-3482 to obtain an RMA. We use an RMA so that there are no misunderstanding when your return is received by us. When you contact us for an RMA number, we will provide you with the exact shipping address for your return.
You may return new, unused items sold by UberSoccer within 14 days of delivery for a credit or exchange of the cost of the merchandise. We only accept returns for items that are in new condition and have not been used. Any items that has been customized in any way are not returnable.
When returning an item, you are responsible for the cost of shipping the return to us. Items should be returned in their original packaging. If you have to return an item, please take special care to make sure the item is well packed and protected. The item has to be received by us in new condition to receive a refund.
If you are returning an item that cost more than $75.00 we suggest you use a shipping method that provides you with a tracking number. You may also consider ensuring the merchandise against loss or damage.
Once your item has been received by us, we will conduct an inspection of the item to assure the product returned is in resellable condition. If the item is in new condition, we will refund your original purchase price less the actual cost we incurred to ship the product to you. For items that are shipped with "Free Shipping", the actual cost of our shipping will be deducted from any refund.
We will process a refund for your items the same day we receive your items!